SafeClick Academy logo
Login Train My Team
Production page

Privacy Policy

How SafeClick Academy handles company, learner and admin information for workplace cyber safety training.

Template notice: replace the placeholders with your final registered company details, Information Officer details, support email and hosting/operator information before production launch. This page should be reviewed by a legal or compliance person.

1. Who this policy is for

This Privacy Policy applies to learners, company admins, managers, training admins and visitors who use SafeClick Academy.

Platform owner: [Insert legal company name]

Information Officer / privacy contact: [Insert name and email]

2. Information we collect

  • Account details such as name, surname, work email address, organisation, department and role.
  • Training activity such as modules opened, lesson progress, quiz results, simulation choices, reflections and completion status.
  • Admin activity such as onboarding actions, learner uploads, report exports and settings changes.
  • Technical details such as login time, IP address, browser/device information, security logs and error logs.
  • Support information when a user contacts us for help.

3. Why we use the information

  • To create and manage LMS accounts.
  • To deliver cyber safety lessons, simulations, quizzes and completion records.
  • To help company admins and managers monitor authorised training progress.
  • To generate reports, certificates and completion evidence.
  • To provide support, troubleshoot issues and improve the LMS.
  • To protect the platform from unauthorised access, misuse and security incidents.

4. Legal basis and responsible use

We process personal information only for clear training, reporting, support, security and compliance purposes. We aim to collect only the information needed for those purposes and to keep it accurate, secure and limited to authorised users.

5. Who can see learner information

  • The learner can see their own training progress and completion status.
  • Authorised company admins and managers can see progress for learners under their organisation or assigned scope.
  • SafeClick Academy support/admin users may access information where needed for setup, support, security or reporting.
  • We do not sell learner personal information.

6. Operators and service providers

We may use trusted service providers for hosting, email delivery, backups, technical support or analytics. These providers may process information only for agreed platform purposes and must protect it appropriately.

7. Security

We use technical and organisational safeguards such as access controls, password hashing, admin permissions, audit logs, secure headers and restricted file access. No online system is risk-free, so users must also protect their passwords and report unusual activity quickly.

8. Your rights

Depending on the situation, you may ask to access, correct, delete or restrict your personal information, or object to certain processing. Send requests to [Insert privacy email]. We may need to verify your identity before actioning a request.

9. Retention

We keep information only as long as needed for training delivery, reporting, legal, contractual, security or legitimate business purposes. See the Data Retention Note for more detail.

10. Changes to this policy

We may update this policy when the platform, legal requirements or business processes change. The latest version should always be available on this website.

Last reviewed: 2026-08-22